High demands are placed on public administration as an interface between the state and the citizen. It is necessary to be cost-effective and efficient while also being customer-oriented and transparent. An additional challenge is the need to accomplish this with scarce financial resources at the federal, state and local levels. Furthermore, obsolete processes within an administration sometimes complicate the necessary processes of modernisation and cost optimisation. In addition to fiscal pressures, the rapid technological changes as well as the unattractiveness of job opportunities in public administration are also restrictive. In order to make public administration more efficient, more transparent and more customer-oriented, new IT strategies must be implemented, for which technically skilled employees are needed. The public administration sees the demographic change of society, the constantly changing legislation and data protection as further barriers.
Content5 has acquired experience working with the public administration on these current issues. Through our expertise and our analytical competence, we can support you through these challenges.
